Buying
Every purchase on Rerolls is covered by TradeShield. When you pay, the money goes to Rerolls, not to the seller.
The seller only receives the funds after you confirm the order was delivered as described, or after the protection period ends without a dispute.
If something's wrong with your order, use "Contact seller" on the order page. The seller has 12 hours to fix it; if they don't, you can raise a dispute and our support team reviews the case. You'll get a full refund if the order wasn't delivered as described.